IMPORTANT – READ CAREFULLY: THIS SOFTWARE AS A SERVICE USE AGREEMENT (THE “AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU AND ANY COMPANY YOU REPRESENT (“SAAS CUSTOMER” AND COLLECTIVELY, “YOU” AND “YOUR”) AND MICROSOLVED INC. (“MSI”).
THIS AGREEMENT APPLIES TO (1) ALL MSI SOFTWARE AS A SERVICE (SAAS) SOLUTIONS AND (2) ANY OTHER RELATED SERVICES THAT MSI MAY PROVIDE TO YOU IN CONNECTION WITH SUCH SAAS SOLUTIONS.
PLEASE READ THE AGREEMENT CAREFULLY BEFORE CONTINUING YOUR REGISTRATION. BY CLICKING THE “I ACCEPT” BUTTON, SIGNING (EXECUTED IN ONE OR MORE COUNTERPARTS), OR OTHERWISE ACCEPTING THIS AGREEMENT AS SET FORTH IN ANY ONLINE, PRINTED ORDER FORM REFERENCING THIS AGREEMENT, OR OTHER PRINTED OR ELECTRONIC FORM, YOU AND ANY COMPANY YOU REPRESENT AGREE TO FOLLOW AND BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF YOUR COMPANY, YOU ARE REPRESENTING TO US THAT YOU HAVE THE AUTHORITY TO BIND YOUR COMPANY TO THIS AGREEMENT, AND THE TERM “YOU” SHALL REFER TO YOUR COMPANY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST CHOOSE THE “CANCEL” BUTTON AND YOU SHALL NOT BE PERMITTED TO USE THE MSI SERVICE.
For purposes of this Agreement, the definitions set forth below apply: “Authorized User” means any of Your employees, consultants, contractors or agents authorized by Your administrator to access and use the MSI Service on behalf of Your business, in each case subject to such person’s agreement to be bound by the terms of this Agreement.
“Front End Code” means our user interface display and usability platform. This includes, but is not limited to, the layout, color scheme, HTML pages and source code, etc.
“MSI Materials” means any documentation, user guides and/or other similar materials, and images, animations, videos and/or 3D models provided by MSI to You in connection with Your use of the MSI Service.
“MSI Service” means any of the MSI set of SaaS solutions that are developed, operated, and maintained by MSI (and its third party service providers) and that are licensed through a MSI branded or controlled website (or MSI partner website) that includes a link to this Agreement. The definition of MSI Service does not include any separate professional Services (as defined below) that may be purchased by You from MSI.
“Order Form” means any online or written order form for the MSI Service, or for Services, submitted by You either during an online order process (via a MSI website or affiliated website, or via email or pdf), or separately signed by You and submitted to MSI, and any future purchase order or order form that makes reference to this Agreement.
“PHI” means (i) “protected health information” as defined in 45 CFR § 160.103, and (ii) any other patient or health information protected by the Health Insurance Portability and Accountability Act of 1996, as it may be amended from time to time (“HIPAA“), including the regulatory revisions implemented pursuant to the Health Information Technology for Economic and Clinical Health Act (the “HITECH ACT“).
“Services” means any implementation, training or other professional services provided by MSI to You pursuant to the terms of an Order Form.
“Service Term” means the use term for the MSI Service set forth on Your Order Form and any additional renewals of such term.
“Third Party Content” means the content, including software code, that a MSI partner or other third party may bundle with the MSI Service, for a specific market or niche offering.
“Your Data” means registration information, information concerning Your Authorized Users and customers and contacts, business, marketing and financial information, and any similar data that You upload or input to the MSI Service.
2.1 Use Rights; Restrictions. Subject to the terms of this Agreement, MSI grants to You during the Service Term the non-transferable (except as permitted below), non-exclusive right to permit Your Authorized Users to access and use the MSI Service (and any MSI Materials provided to You) to allow You to perform related business functions that the MSI Service is designed to perform, subject to the following restrictions: (i) Your use of the MSI Service may not include use by third parties unless a separate agreement between You and MSI permits use of the MSI Service on behalf of Your clients (and in such case limited to use on behalf of clients for whom You have purchased access and use rights); (ii) except as expressly permitted herein or in a separate partner agreement between You and MSI, You may not license, sell, rent, lease, transfer, assign, distribute, display, host, outsource otherwise commercially exploit or make the MSI Service or the MSI Materials available to any third party; (iii) You may not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the MSI Service or MSI Materials (provided that reverse engineering is prohibited only to the extent such prohibition is not contrary to applicable law), or access or use the MSI Service or MSI Materials in order to build a similar or competitive product or service; (iv) Your use of the MSI Service (in terms of number of Authorized Users, maximum list sizes, monthly view limitations, etc.) shall conform with the restrictions set forth in the Order Form and any applicable current Services Pricing Schedule for the level of service purchased by You (MSI may monitor Your compliance with these limits and if it detects overuse require that You upgrade to the appropriate higher service level, or pay appropriate overage charges, some limits are outlined in Exhibit A below); (v) Your use of the MSI Service must not cause undue strain or stress on the MSI network through excessive API calls or other non-standard and/or excessive use. All products and services provided by MSI may be used for lawful purposes only. Transmission or storage of any information, data or material in violation of any United States Federal, State or local laws is strictly prohibited.
2.2 Technical Support. During the Service Term, You will be entitled at no extra charge to access online user guides, knowledge bases and self-help tools, and any additional standard technical support resources (collectively, “Technical Support”) for the MSI Service offered by MSI from time to time, the terms of conditions of which may be described and updated from time to time on the support or customer care sections of the relevant MSI website. MSI reserves the right to modify the posted terms and conditions for Technical Support, at any time at its sole discretion.
2.3 Intellectual Property Rights. MSI shall retain all right, title and interest (including all copyrights, patents, service marks, trademarks and other intellectual property rights) in and to the MSI Service and MSI Materials (including application development, business and technical methodologies, and implementation and business processes, used by MSI to develop or provide the MSI Service or MSI Materials), and any and all updates, enhancements, customizations, revisions, modifications, future releases and any other changes relating to any of the foregoing. Except for the limited access and use rights granted pursuant to this Agreement, You do not acquire any interest in the MSI Service or MSI Materials. You agree that any suggestions, enhancement requests, feedback, recommendations or other information provided by You or any of Your Authorized Users relating to the MSI Service or the MSI Materials may be used by MSI without restriction or obligation to You.
2.4 Additional Restrictions. You are expressly prohibited from using any Front End Code for any purpose outside of the intended design and implementation of Your authorized use of the MSI Service. Any replication or use of any aspect of the Front End Code or other MSI application or Services for any purpose designed or intended to compete with MSI’s solutions is strictly prohibited.
2.5 Ownership of Your Data. As between You and MSI, Your Data and any similar data provided to MSI outside of the uploading or input processes (either in hard copy or electronic format) is and shall remain Your property. To enable MSI to provide You with the MSI Service, and subject to the terms and conditions of this Agreement, You hereby grant to MSI a non-exclusive right to use, copy, distribute and display Your Data solely in connection with MSI’s operation of the MSI Service on Your behalf. You, not MSI, shall have sole responsibility for the accuracy, integrity, and reliability of Your Data, and MSI will not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any of Your Data. MSI will protect any of Your Data provided to MSI as confidential in accordance with Article IV below.
2.6 Protection of PHI. You agree to submit a request in writing to MSI if you would like to use the Services to store or process PHI. MSI may, at MSI’s option, agree to allow Your use of the Services to store or process PHI. You understand that prior to such use to store or process PHI MSI may require you to enter into an additional, separate agreement from this Agreement. MSI retains the right to refuse any use to store or process PHI on the MSI Services.
3.1 Fees. The fees for the MSI Service and any additional Services (“Fees”) are set forth in the Order Form and are payable as due, irrevocable and non-refundable except as set forth in the Order Form and this Agreement. You agree to provide MSI with complete and accurate billing and contact information. Where payment by credit card is indicated in the Order Form, or You otherwise provide MSI with credit card information, You authorize MSI to bill such credit card (a) at the time that You order the MSI Service or other Services set forth in the Order Form, (b) for any billing frequency otherwise established in the Order Form, and (c) at the time of any renewal, for the amount charged plus any applicable sales taxes for any renewed Service Term. If MSI, in its discretion, permits You to make payment using a method other than a credit card, MSI will invoice You at the time of the initial Order Form and thereafter on a monthly basis in advance of the relevant billing period, and all such amounts invoiced will be due within ten (10) days of Your receipt of MSI’s invoice. Late payments shall be subject to a service charge of one and one-half percent (1.5%) per month, or the maximum charge permitted by law, whichever is less.
3.2 Taxes. shall pay all personal property, sales, use, value- added, withholding and similar taxes (other than taxes on MSI’s net income) arising from the transactions described in this Agreement, even if such amounts are not listed on an Order Form. To the extent You are exempt from sales or other taxes, You agree to provide MSI, upon request, with the appropriate exemption certificate.
3.3 Non-Payment; Other Suspension Rights. MSI may terminate the MSI Service if the billing or contact information provided by You is false or fraudulent. MSI also reserves the right, in its discretion, to suspend Your access and/or use of the MSI Service: (i) where any payment is due but unpaid; or (ii) in the event a dispute arises on Your account as to who at Your business has authority to act or manage Your account and MSI is not promptly provided with written instructions from the interested parties associated with Your account that fully resolves the dispute. You acknowledge and agree that it a dispute arises as to management of Your account, then (i) if the listed owner of the account is a corporation, limited liability company or other registered entity, MSI may rely on public records (to the extent available) concerning the appropriate authorized executives or managers of Your entity; or (ii) if the listed owner is a dba or sole proprietorship, or any other entity for which public records of control are not readily accessible online, MSI may assume that the person or entity that has been making payments on Your account has the authority to manage the account. You agree that MSI shall not be liable to You nor to any third party for any suspension of the MSI Service resulting from Your non-payment of Fees or from a dispute as to the management rights to Your account.
4.1 Confidential Information. For purposes of this Agreement, confidential information shall include the business terms in the Order Form, Your Data, the MSI Service and the MSI Materials, and any information that is clearly identified in writing at the time of disclosure as confidential or that should be reasonably understood to be confidential by the receiving party given the nature of the information and the circumstances of its disclosure (“Confidential Information”). Each party agrees: (a) to receive and maintain in confidence all Confidential Information disclosed to it by the other party or by a third- party; (b) not to use the Confidential Information of the other party except to the extent necessary to perform its obligations or exercise rights hereunder; (c) to limit the internal dissemination of Confidential Information to those employees and contractors of the recipient who have a need to know and an obligation to protect it; and (d) to protect the confidentiality thereof in the same manner as it protects the confidentiality of similar information and data of its own (at all times exercising at least a reasonable degree of care in the protection of such Confidential Information). MSI will restrict its employees’ access to Your Confidential Information to only those employees necessary to successfully provide the MSI Service. MSI may disclose Confidential Information on a need-to-know basis to its contractors who have executed written agreements requiring them to maintain such information in strict confidence and use it only to facilitate the performance of their services for MSI in connection with the performance of this Agreement. Confidential Information shall not include information that: (1) is known publicly; (2) is generally known in the industry before disclosure; (3) has become known publicly, without fault of the recipient, subsequent to disclosure by the disclosing party; or (4) the recipient becomes aware of from a third party not bound by non-disclosure obligations to the disclosing party and with the lawful right to disclose such information to the recipient. This Section will not be construed to prohibit the disclosure of Confidential Information to the extent that such disclosure is required by law or order of a court or other governmental authority. The parties agree to give the other party prompt notice of the receipt of any subpoena or other similar request for such disclosure.
4.2 Credit Card Information. MSI agrees that it will shall not retain or store any provided credit card information. Instead, all such information shall be the responsibility of the third-party billing service used by MSI. You agree that all relevant responsibility, liability, availability and confidentiality concerns reside with the third-party billing service provider, and agree to hold MSI harmless for all related concerns and issues.
4.3 Use of Names in Marketing. You may use MSI’s name and credentials in an appropriate and acceptable manner for Your standard marketing promotions, provided that You agree to cease or alter such use at MSI’s request where such use is contrary to MSI’s branding policies, could cause any brand confusion in the market or is otherwise objectionable to MSI. Similarly, MSI may use Your business name in an appropriate and acceptable manner for standard marketing promotions, provided that MSI agrees to cease or alter such use at Your request where such use is contrary to Your branding policies, could cause any brand confusion in the market or is otherwise objectionable to You. Acceptable and standard marketing promotions include, but are not limited to: client listings, press releases, surveys, interviews, reputable business publications, television, and web site presentation and promotion, etc. Separately, You may be requested by MSI to allow MSI to use one or more of your projects for similar promotions as described above. You are free to refuse such use.
5.1 Standard Term. Unless a different Term is specified in a signed Order Form between You and MSI, the Initial Term of Your MSI Service will begin on the submission or execution of Your Order Form and shall continue on a month-to-month basis until the service is terminated as provided for in this Article 5. The term of this Agreement will automatically terminate when all active Service Terms have been terminated.
5.2 Termination without Cause. party may terminate the Service Term to a MSI Service by providing thirty (30) days’ prior written notice to the other party. MSI’s termination rights are in addition to any suspension rights it may have under this Agreement.
5.3 Questionable Practices (“Inappropriate Use”) Termination. MSI may terminate Your account if You engage in any practice that is, in MSI’s sole discretion, objectionable, unlawful, obscene, pornographic, threatening, abusive, libelous or hateful, or that encourages conduct which would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law. This includes, but is not limited to:
MSI reserves the right to change the above definition of Inappropriate Use, as needed. Use of MSI’s software and/or services by You after said changes constitutes Your acceptance of the new definition of Inappropriate Use.
5.4 Effect of Termination. Upon termination of the Service Term, all Fees then due and payable to MSI must be paid in full. Contingent upon its receipt of all such Fees, MSI will continue to make Your Data available for use through the termination date. Once terminated, MSI may immediately remove Your Data from the production environment for the MSI Service. The provisions of this Agreement which by their nature are intended to survive expiration or termination shall survive, including but not limited to obligations concerning confidentiality, protection of intellectual property, indemnification and payment of unpaid Fees and expenses.
6.1 Limited Warranties. warrants for a period of thirty (30) days following their delivery that all professional Services (as defined in Article I above) provided hereunder will be performed in a workmanlike manner, in conformity with the professional standards for comparable services in the industry. For any breach of this warranty timely reported by You, Your exclusive remedy shall be the re- performance of the deficient professional Services, and if MSI is unable to re-perform the deficient professional Services as warranted, You shall be entitled to recover the portion of the Fees paid to MSI for such deficient professional Services, and such refund shall be MSI’s entire liability. You warrant that Your business shall, at all times, comply with, and shall remain solely responsible for compliance with, all applicable federal, state and local laws and regulations, as well as the MSI Acceptable Use Policy, in connection with Your use of the MSI Service, and You agree to indemnify and hold MSI and its subsidiaries, affiliates, officers, directors, shareholders, agents, licensors, licensees, suppliers, alliance members, other partners, employees and representatives (“MSI Parties”) harmless from and against any claim, demand, loss, or damages, including any third party or government claims, and any related costs and expenses (including reasonable attorneys’ fees), arising out of or related to your content, your use of the MSI Service or Software, or your violation of these terms.
MSI will not be liable for any interruptions in service or other monetary loss related to enforcement of the MSI Terms of Service (TOS).
Any and all third party hardware included or sold with the Services are provided solely according to the warranty and other terms specified by the manufacturer, who is solely responsible for service and support for its product. For service, support, or warranty assistance, you should contact the manufacturer directly. MSI MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH THIRD PARTY PRODUCTS, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL MSI BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR COVER DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIRD PARTY PRODUCTS OR ANY AMOUNT IN EXCESS OF THE AMOUNT PAID BY YOU FOR THE PRODUCT THAT GIVES RISE TO ANY CLAIM.
6.2 MSI Not Responsible for Third Party Content. The MSI Service may access data provided by or be bundled by third parties (including but not limited to MSI marketing or content partners) with Third Party Content designed to facilitate use of the MSI Service in certain market niches or to customize the MSI Service for use by certain categories of target customers. To the extent that You either purchase the MSI Service from such third parties or acquire the Third Party Content or configuration services from such third parties (even though you may purchase the core MSI Service directly from MSI), MSI does not warrant in any manner and will not be responsible for such Third Party Content and You agree to look solely to the relevant third party provider (and not MSI) if and to the extent that you have any complaints or issues relating to the Third Party Content or its interaction with a MSI Service.
6.3 Warranty Disclaimers. The MSI Services and Software are provided “AS-IS.” To the maximum extent permitted by law, MSI disclaims all warranties express or implied, including the implied warranties of non-infringement, merchantability, and fitness for a particular purpose. MSI makes no commitments about the content within the Services and MSI Services. MSI further disclaims any warranty that (a) the Services, MSI Services or Software will meet Your requirements or will be constantly available, uninterrupted, timely, secure, or error-free; (b) the results that may be obtained from the use of the Services, MSI Services or Software will be effective, accurate, or reliable; (c) the quality of the Services, MSI Services or Software will meet Your expectations; or that (d) any errors or defects in the Services, MSI Services or Software will be corrected. EACH PARTY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, UNINTERRUPTED SERVICE OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE THAT MSI SPECIFICALLY DISCLAIMS ALL WARRANTIES RELATING TO THE MSI SERVICE.
6.4 Limitation of Liability. MSI specifically disclaims any liability for any actions resulting from Your use of any Services, MSI Services or Software. You may use and access the Services, MSI Services or Software at Your own discretion and risk, and You are solely responsible for any damage to Your computer system or loss of data that results from the use and access of any Services, MSI Services or Software.
MSI is not liable to You or anyone else for: (a) any loss of use, data, goodwill, or profits, whether or not foreseeable; and (b) any special, incidental, indirect, consequential, or punitive damages whatsoever (even if MSI has been advised of the possibility of these damages), including those (i) resulting from loss of use, data, or profits, whether or not foreseeable, (ii) based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or (iii) arising from any other claim arising out of or in connection with Your use of or access to the Services, MSI Services or Software.
IN NO EVENT WILL MSI BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS OR OTHER LOSS ARISING OUT OF OR RESULTING FROM THIS AGREEMENT EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LEGAL LIABILITY. IN ADDITION, IN NO EVENT WILL MSI’S CUMULATIVE LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT PAID BY YOU TO MSI DURING THE ONE MONTH PERIOD PRECEDING THE ALLEGED LIABILITY EVENT.
7.1 Notice. Notices regarding this Agreement to MSI shall be in writing and sent by first class mail or overnight courier (if from within the United States), or international courier, addressed to MSI, Attn. Contracts Administrator, 2330 Briggs Road, Columbus, Ohio (or the then official corporate address for MSI). MSI may give notice applicable to MSI’s general customer base by means of a general notice on the MSI application, and notices specific to You by electronic mail to Your designated contact’s email address on record with MSI, or by written communication sent by first class mail or overnight courier (if to an address within the United States), or international courier, to Your address on record in MSI’s account information. All notices shall be deemed to have been given three (3) days after mailing or posting (if sent by first class mail), upon delivery in the case of courier, or twelve (12) hours after sending by confirmed facsimile, email or posting to the MSI Service portal.
7.2 Assignment. You may not assign this Agreement without providing prior notice to and obtaining the consent of MSI, which shall not be unreasonably denied provided Your account is in good standing. Any purported assignment in violation of this Section shall be void. MSI may assign this Agreement to any affiliate or in connection with a merger, reorganization, acquisition, joint venture, or other transfer of all or substantially all of MSI’s assets or voting securities.
7.3 Integration; Modification. This Agreement and the information incorporated into this Agreement by written reference (including reference to information contained in a URL or referenced policy), together with any applicable Order Form, represent the parties’ entire understanding relating to the MSI Service, the MSI Materials and the Services, and supersede any prior or contemporaneous, conflicting or additional communications. The terms and conditions of this Agreement may only be amended by written agreement of the parties.
If You are a party to the MSI Partner Program Agreement or similar program (by written agreement with MSI), any conflicting terms of such agreement shall be superseded by this Agreement when specifically referencing MSI SaaS products and services.
7.4 Governing Law; Arbitration. This Agreement shall be governed by the laws of the State of Ohio without giving effect to conflict of laws principles. Any and all disputes, controversies and claims arising out of or relating to this Agreement or concerning the respective rights or obligations of the parties hereto shall be settled and determined by arbitration before a panel of one (1) arbitrator in Franklin County, Ohio (or such county in Ohio as MSI shall select), pursuant to the Commercial Rules of the American Arbitration Association then in effect. Judgment upon the award rendered may be entered in any court having jurisdiction or application may be made to such court for a judicial acceptance of the award and an order of enforcement. The parties agree that the arbitrator shall have the power to award damages, injunctive relief and reasonable attorneys’ fees and expenses to the prevailing party.
7.5 Force Majeure. Except for Your obligation to pay Fees for the MSI Service or other Services rendered, neither party will be responsible for failure of performance due to causes beyond its control. Such causes include (without limitation) accidents, acts of God, labor disputes, actions of any government agency, shortage of materials, failure or interruption or termination of a necessary third party service, acts of terrorism, or the stability or availability of the Internet or a portion thereof.
7.6 Export. You agree that U.S. export control laws and other applicable export and import laws govern Your use of the MSI Service, including MSI technology. You represent that You are neither a citizen of an embargoed country nor prohibited end user under applicable U.S. export or anti-terrorism laws, regulations and lists. You agree not to use or export, nor allow a third party to use or export, the MSI Service or technology in any manner that would violate applicable law, including but not limited to applicable export and import control laws and regulations.
7.7 Severability. If any provision of this Agreement is determined to be illegal or unenforceable, that provision will be limited to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.
7.8 Relationship of Parties. No joint venture, partnership, employment, or agency relationship exists between MSI and You as a result of this Agreement or use of the MSI Service.
7.9 Waiver. The failure of either party to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by such party in writing.
7.10 Invalidity; Waivers. If any provision or portion of this Agreement is held invalid, illegal, void or unenforceable as it appears in this Agreement by reason of any rule of law, administrative or judicial provision or public policy, then such provision shall be construed as being enforceable to the extent such rule of law, administrative or judicial provision or public policy allows. All other provisions of this Agreement shall nevertheless remain in full force and effect. Neither of the parties shall be deemed to have waived any of its rights, powers or remedies hereunder unless the waiving party expresses such a waiver in writing.
7.11 Government End Use. If You are an agency or unit of the U.S. Government (“Government”), the MSI Service is provided for ultimate Government use solely in accordance with the provisions of the Federal Acquisition Regulation (“FAR”) and supplements thereto, including the Department of Defense (“DoD”) FAR Supplement (“DFARS”), set forth in this Section. Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in this Agreement. This customary commercial license is provided in accordance with FAR §12.211 (Technical Data) and FAR §12.212 (Computer Software) and, for DoD transactions, DFARS § 252.227-7015 (Technical Data – Commercial Items) and DFARS § 252.227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If the Government has a need for rights not conveyed under these terms, it must negotiate with MSI to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement.
7.12 Headings. The headings contained in this Agreement are for convenience only and shall not affect the interpretation or meaning of this Agreement.